FAQ

Frequently Asked Questions

Find answers to common questions about insurance for Ukraine.

General Questions

Is health insurance required to enter Ukraine?

Health insurance is strongly recommended for all travelers and legally required for journalists, reporters, and media professionals under Ukrainian law.

What does the insurance cover?

Our policies cover emergency medical treatment, hospitalization, outpatient care, medical evacuation, and 24/7 assistance. Extended coverage also includes war risks.

How much coverage do I need?

We recommend minimum €30,000 in medical coverage, which is the standard for Ukraine travel insurance.

Purchasing

How do I buy insurance?

Simply fill out our online form, choose your coverage level, pay securely, and receive your policy PDF via email within minutes.

What payment methods do you accept?

We accept Visa, Mastercard, Apple Pay, and Google Pay.

Can I buy insurance at the last minute?

Yes! You can purchase insurance right up until your departure. Delivery is instant via email.

At the Border

Will my insurance be accepted at the border?

Yes. Our policies are issued by EUROINS, a licensed insurer in Ukraine, and are recognized at all border crossings.

Do I need a printed copy?

A digital copy on your phone is generally accepted, but we recommend having a printed backup just in case.

What if border officials ask questions?

Simply show your insurance certificate. It contains all the information officials need: your name, coverage dates, coverage amount, and insurer details.

Still Have Questions?

Check our complete guide for detailed information about insurance in Ukraine.

Read Complete Guide